This presentation will touch on the following aspects of transitioning from paper to electronic patient care reporting:

• Benefits
• Project Scope
• Equipment
• Hardware
• Software
• Training
• Budget
• Results

In this complimentary live webinar, learn how to use your EMS Billing system to:

• Help determine what your billing staff does each day or which crews/units have the longest on-sceen/at-destination times
• Measure your KPIs
• Balance medication administered against supply requests
• Find areas of down-coding that can increase revenue
• Audit your calls for increased revenue (% of calls billed with a decimal mile) and decreased expenses (holding unnecessary emergency claims for a PCS)

Learn about the Sweet Billing Flex Report Generator in this recorded webinar that took place on Thursday, September 29th, 2011. Larry Cole and Michele Duwe, from TriTech's EMS Solutions Sales Team, will walk you through a step-by-step demo of how to become a Power-Flex-Report-Generator-user!

Your Presenters: Steve Johnson, PWW and Kathy Ransom, TriTech

In this upcoming webinar, learn about issues to consider when evaluating whether to outsource your EMS Billing or bring it in-house, including:

    Control Issues
    Financial Considerations
    Liability and Accountability
    Compliance
    HIPAA and more.

Who Should Attend:

    Billing supervisors/management
    Operations management
    EMS billers and coders

Tuesday, July 19, 2011
2pm ET | 1 pm CT | Noon MT | 11am PT

Approved for 1.0 NAAC CEU

Description:
Topics cover being successful in responding to any audit request but the focus is on Medicare and Medicaid.

Learning Objectives Include:
1. Understanding the importance of providing an accurate and timely response to any type of audit request from the government.

2. Identifying Best Practices in how to respond to an audit request. For example, the value of a cover sheet explaining how and why the claim was coded the way it was.

3. Understanding, articulating and identifying  the "core" criteria to highlight in your response so as to avoid further action/sanctions.

Target audience:
billers, coders, billing supervisor's and management and operations management

Thursday, May 12  / 1 hour / Approved for 1.0 NAAC CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific

SPEAKER BIO:
V. Matthew Marchese is the founder and managing member of HEALTHCARE COMPLIANCE ON-CALL, LLC, a consulting firm whose mission is to assist in the prevention, detection and mitigation of fraud and abuse in the healthcare industry, specializing in EMS providers.
Mr. Marchese has been in the EMS industry for over 20 years. He spent his first four years in EMS as an EMT working in and around the suburbs of Boston, Massachusetts.  During the next five years he worked in the billing office as a liaison to Operations, a billing manager and a regional documentation and training coordinator. He has worked directly in ambulance compliance programs for over ten years and most recently served as Chief Compliance Officer for American Medical Response for two plus years.  Mr. Marchese provides comprehensive ambulance compliance consulting services, with such services as: assistance with his clients in the development, evaluation and ongoing monitoring of ambulance compliance programs, ambulance chart auditing that focuses on billing compliance with Medicare, Medicaid and other government and non-government payors; customized billing department work flow applications designed to maximize revenue opportunities and efficiencies while minimizing exposure to fraud and abuse issues; accounts receivable analysis specializing in revenue recovery; due diligence auditing and the implementation of Corporate Integrity Agreements.

Tools for implementing Fire Service EMS
Presented by Michael Ragone, Fitch & Associates Senior Associate
Sponsored by TriTech Software Systems

Complimentary, Live Presentation:
Tuesday, May 3, 2011
2 pm ET | 1 pm CT | Noon MT | 11 am PT

The momentum toward consolidation continues to pick up speed and has left many fire departments at a disadvantage. In the consolidation frenzy, many communities are consolidating communications centers to leverage both technology and personnel. While this seems like a natural progression, going with the flow can leave your agency at a severe disadvantage.

Learn how to ensure your agency is not left out of the discussions for these critical projects.  High-end technology is rapidly becoming a requirement for the fire service and your ability to remain effective is dependent upon early adoption and understanding.

The U.S. Fire Administration now estimates that EMS comprises 85% of the average fire departments response requests each year. Optimizing your understanding and compliance for these life threatening calls will require different tools and different thought processes. 

This session will help to frame the discussions to continue at Pinnacle 2011 by Mike Ragone and Craig Haigh on July 25 at 1pm.

Get the Grant While it's Hot - What You Don't Know About Getting the Grant

Technology That Helps Agencies/Services Optimize Their Resources and How to Access Grants to Pay for It.

Recorded on: March 1, 2011

Presenter: TriTech and the American Grant Writers Association, Presented by Dr. John Porter, President

Who should attend: Agency administration, grant writers, Public Safety and EMS, anyone seeking a grant

In this session, we showcased a non-profit ambulance model in Tampa, FL and share methods of engaging the community in your service. In our current political and economic environment, it is crucial to develop strong relationships and fans of your service. TransCare Ambulance, a division of the Crisis Center of Tampa Bay, is not only an integral part of the EMS system, but to the entire foundation of social services in its county of over 1 million people. You will  learn the secrets of successful fundraising and friendraising. We will discuss methods of identifying and engaging local politicians, supporters, stakeholders, media and the citizens you serve.

Recorded November 10 | 1 hour | 2 pm Eastern - 1 pm Central - noon Mountain - 11 am Pacific

Presented by: Terence Ramotar, the Vice President of Operations at the Crisis Center of Tampa Bay (http://www.crisiscenter.com/)

THIS WEBINAR IS A CONTINUATION OF THE SEPTEMBER 23RD EVENT:

The goal of a compliant ambulance billing system is to help providers obtain and keep their legitimate reimbursement. Join us for this fast-paced, multi-part webinar series which will outline the ways the Sweet-billing system can help you safeguard your compliance. This session addresses
-Working with Procedure Codes and Modifiers


Part 3-Continued / October 28  / 1 hour / Approved for 1.0 NAAC® CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Presented by:
-Steve Johnson, CAC, Director of Reimbursement - Page, Wolfberg and Wirth
-Dan Pedersen Attorney - Page, Wolfberg and Wirth
-Kelly Rothlisberger Team Lead/Product Analyst - TriTech t Analyst

This webinar will cover:

This presentation will identify the framework of developing an internal billing review process for an EMS Billing Department.  It will substantively explore the reasons and rational for needing such a process as well as provide an outline to follow for implementation.  Finally, it will explore the tools needed for on-going monitoring to ensure that the process stays current with the times and becomes a regular part of the EMS Billing life cycle within the organization.

Target Audience:

1.  EMS Senior Management, Billing Management, Compliance and Coding Personnel.

2.  EMS Provider's that do not currently have an Internal Billing Review Process as well as those Providers that do as this presentation can serve as an excellent comparison tool.

Oct. 5  / 1 hour / Approved for 1.0 NAAC CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific

SPEAKER BIO:
V. Matthew Marchese is the founder and managing member of HEALTHCARE COMPLIANCE ON-CALL, LLC, a consulting firm whose mission is to assist in the prevention, detection and mitigation of fraud and abuse in the healthcare industry, specializing in EMS providers.
Mr. Marchese has been in the EMS industry for over 20 years. He spent his first four years in EMS as an EMT working in and around the suburbs of Boston, Massachusetts.  During the next five years he worked in the billing office as a liaison to Operations, a billing manager and a regional documentation and training coordinator. He has worked directly in ambulance compliance programs for over ten years and most recently served as Chief Compliance Officer for American Medical Response for two plus years.  Mr. Marchese provides comprehensive ambulance compliance consulting services, with such services as: assistance with his clients in the development, evaluation and ongoing monitoring of ambulance compliance programs, ambulance chart auditing that focuses on billing compliance with Medicare, Medicaid and other government and non-government payors; customized billing department work flow applications designed to maximize revenue opportunities and efficiencies while minimizing exposure to fraud and abuse issues; accounts receivable analysis specializing in revenue recovery; due diligence auditing and the implementation of Corporate Integrity Agreements.

The goal of a compliant ambulance billing system is to help providers obtain and keep their legitimate reimbursement. Join us for this fast-paced, multi-part webinar series which will outline the ways the Sweet-billing system can help you safeguard your compliance. This session addresses
-Working with Procedure Codes and Modifiers


Part 2 / September 23  / 1 hour / Approved for 1.0 NAAC® CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Presented by:
-Steve Johnson, CAC, Director of Reimbursement - Page, Wolfberg and Wirth
-Dan Pedersen Attorney - Page, Wolfberg and Wirth
-Kelly Rothlisberger Team Lead/Product Analyst - TriTech t Analyst.

This webinar will cover:

-The latest Medicare news on signature verification, documentation and more
-Proper use of ABNs
-Critical HIPAA changes coming soon
-The new Medicare audit crackdown
-Ask a Lawyer Q&A session

Sept. 8  / 1 hour / Approved for 1.0 NAAC CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific

Essential functions of EMS must converge in order to avoid serious consequences and to optimize revenue recovery

Richard Keller is a top EMS system expert and creative designer. As a partner of Fitch & Associates, LLC for 25 years, he has been a driver behind understanding the production efficiency and design of EMS systems. His areas of expertise include operations, fiscal systems development, and reimbursement. He leads the health-care finance component of the firm’s practice.

The Dilemma:

-Definitions of ALS and emergency are different in dispatch, the field, and for filing for reimbursement.

-Conflicting documentation results in the necessity to file for reimbursement at the lower level.

-The Department of Justice, Federal Bureau of Investigation, the Office of the Inspector General, and the State Attorneys General are pursuing ambulance services that file claims for ALS or emergency transports inappropriately. ($1 of investigation expense results in $17 of recovery)

-Few fully understand the rules and regulations applicable for ambulance reimbursement.

-Most ambulance providers (private, fire, hospital, volunteer, etc.) inadequately monitor their billing department or outside billing agency, yet the provider is ultimately held accountable and subject to repayment, damages, fines, penalties, and interest for filing claims inappropriately. Ignorance is not a viable defense

-Actions occurring and documentation in Dispatch is essential for complying with the rules and regulations for filing for ambulance reimbursement.

 

Discussion:

-Most EMS systems respond ALS to all 9-1-1 calls, but payers (especially Medicare) will not reimburse at the higher ALS level unless certain criteria are met.

-Advanced Life Support (ALS) is the appropriate level for reimbursement when ALS interventions are provided OR when an ALS assessment is required with or without ALS treatment.

-Being reimbursed at the ALS level for assessment only is entirely dependent upon the defined protocols implemented, activities accomplished and documentation provided by the EMS Dispatch Center.

 

Presentation Objectives:

-Introduce and understand the definitions.

-Recognize causes of conflicting documentation and identify elements that often contradict each other.

-Define the necessary steps and documentation requirements for dispatch and operations in order to comply with payer rules and regulations and ensure appropriate reimbursement.

-Identify key indicators to monitor compliance of an in-house billing program or an outside billing service

 

Who will benefit from participating?

The presentation is designed for a broad based audience including those who dispatch, field, and billing services and those who are ultimately supervise and responsible for compliance and performance. Suggested participants include:

-EMS Chiefs and Administrators

-Finance Officers

-Supervisors

-Dispatch Administration

-Dispatchers

-Field Personnel

-Billing Managers and Account Representatives

-Quality Management Personnel

-Medical Directors

-Compliance Officers

-Ambulance Service Owners/Directors, Administrators

-Municipal and County Auditors

-City Managers

-Billing Service Managers

Complimentary (no cost)
Tuesday, June 15, 2010
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific times / 60 minutes

Approved for 1.0 NAAC CEU

Discover first-hand how TriTech's ePCR has achieved ROI across KCEAA's organization.

If your thoughts about an ePCR solution have stopped at implementation costs and state requirements, it’s time to broaden your thinking.  There are many other aspects of an organization that electronic patient care reporting affects besides the medic’s side.

What if this electronic PCR solution could process your paper PCRs 46% faster?

What if this ePCR solution helped enable you to achieve zero day billing – thereby gaining the best time-value of money possible?

What if this ePCR solution resulted in more complete records and better QA data to turn around higher AR percentages and leverage better relationships and results from hospitals and facilities that you work with?

It’s not only about this ePCR solution – it takes good management and vision to use the ePCR tool to accomplish results like these. Join us in this panel discussion with Kanawha County Emergency Ambulance Authority’s Director of Finance, Larry Cole, to learn how his service has accomplished these results. Pick up tips for your own operations - and possibly - even rethink how this ePCR solution can affect your service in a way that earns money instead of costing money.

2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific times / 60 minutes

Panel Speakers:
Larry Cole, Director of Finance for KCEAA
Kelly Rothlisberger, TriTech Product Lead and Analyst
Karla Hageman, TriTech Account Manager

The goal of a compliant ambulance billing system is to help providers obtain and keep their legitimate reimbursement. Join us for this fast-paced, multi-part webinar series which will outline the ways the Sweet-billing system can help you safeguard your compliance.


Part 2 / April 20th  / 1 hour / Approved for 1.0 NAAC® CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific times / 60 minutes

co-presented by Maggie Adams, National Academy of Ambulance Coding (NAAC) Executive Director, and Kathy Ransom, TriTech Industry Education Coordinator and Support Services

This session addresses what your software can do to:
-Verify accurate mileage billing
-Confirm necessary elements of how a clean claim is prepared
-Using the system to assist you to perform internal audits

Charlie Barry, Sr. Product Manager at TriTech, will discuss the Decision Support features of Fusion ePCR in this live webinar on Thursday, March 25. Register now to join live or receive the recording and and learn about:

•    What Decision Support is
•    How it works
•    The benefits it provides

The goal of a compliant ambulance billing system is to help providers obtain and keep their legitimate reimbursement. Join us for this fast-paced, multi-part webinar series which will outline the ways the Sweet-billing system can help you safeguard your compliance.

Part 1 / March 23rd / 1 hour / Approved for 1.0 NAAC® CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific times / 60 minutes

co-presented by Maggie Adams, National Academy of Ambulance Coding (NAAC) Executive Director, and Kathy Ransom, TriTech Industry Education Coordinator and Support Services

During the first session of this series, we will look at ways your billing system will:
- Assist you in reviewing the medical necessity of ambulance transports
-Track Physician Certifications Statements
-Manage Repetitive Transports