We all need to learn from our mistakes and we should share what we learned, rather than keep it quiet. We need to objectively critique our patient care as part of a robust QA program, so we can improve our performance, improve quality of care, and ensure we are meeting our standards of care. A big concern is lawsuits and how to protect documents and reports from discovery when they are created as part of the quality assurance process. This webinar presentation will discuss the legal ins and outs of peer review and QA programs to maximize legal protection and to minimize the risk of discovery of documents used in this essential process.

COMPLIMENTARY LIVE WEBINAR: EMS Changes, Challenges and Opportunities under Healthcare Reform?

This presentation will touch on the following aspects of transitioning from paper to electronic patient care reporting:

• Benefits
• Project Scope
• Equipment
• Hardware
• Software
• Training
• Budget
• Results

In this complimentary live webinar, learn how to use your EMS Billing system to:

• Help determine what your billing staff does each day or which crews/units have the longest on-sceen/at-destination times
• Measure your KPIs
• Balance medication administered against supply requests
• Find areas of down-coding that can increase revenue
• Audit your calls for increased revenue (% of calls billed with a decimal mile) and decreased expenses (holding unnecessary emergency claims for a PCS)

Learn about the Sweet Billing Flex Report Generator in this recorded webinar that took place on Thursday, September 29th, 2011. Larry Cole and Michele Duwe, from TriTech's EMS Solutions Sales Team, will walk you through a step-by-step demo of how to become a Power-Flex-Report-Generator-user!

Your Presenters: Steve Johnson, PWW and Kathy Ransom, TriTech

In this upcoming webinar, learn about issues to consider when evaluating whether to outsource your EMS Billing or bring it in-house, including:

    Control Issues
    Financial Considerations
    Liability and Accountability
    Compliance
    HIPAA and more.

Who Should Attend:

    Billing supervisors/management
    Operations management
    EMS billers and coders

Tuesday, July 19, 2011
2pm ET | 1 pm CT | Noon MT | 11am PT

Approved for 1.0 NAAC CEU

Description:
Topics cover being successful in responding to any audit request but the focus is on Medicare and Medicaid.

Learning Objectives Include:
1. Understanding the importance of providing an accurate and timely response to any type of audit request from the government.

2. Identifying Best Practices in how to respond to an audit request. For example, the value of a cover sheet explaining how and why the claim was coded the way it was.

3. Understanding, articulating and identifying  the "core" criteria to highlight in your response so as to avoid further action/sanctions.

Target audience:
billers, coders, billing supervisor's and management and operations management

Thursday, May 12  / 1 hour / Approved for 1.0 NAAC CEU
2 pm Eastern / 1 pm Central / Noon Mountain / 11 am Pacific

SPEAKER BIO:
V. Matthew Marchese is the founder and managing member of HEALTHCARE COMPLIANCE ON-CALL, LLC, a consulting firm whose mission is to assist in the prevention, detection and mitigation of fraud and abuse in the healthcare industry, specializing in EMS providers.
Mr. Marchese has been in the EMS industry for over 20 years. He spent his first four years in EMS as an EMT working in and around the suburbs of Boston, Massachusetts.  During the next five years he worked in the billing office as a liaison to Operations, a billing manager and a regional documentation and training coordinator. He has worked directly in ambulance compliance programs for over ten years and most recently served as Chief Compliance Officer for American Medical Response for two plus years.  Mr. Marchese provides comprehensive ambulance compliance consulting services, with such services as: assistance with his clients in the development, evaluation and ongoing monitoring of ambulance compliance programs, ambulance chart auditing that focuses on billing compliance with Medicare, Medicaid and other government and non-government payors; customized billing department work flow applications designed to maximize revenue opportunities and efficiencies while minimizing exposure to fraud and abuse issues; accounts receivable analysis specializing in revenue recovery; due diligence auditing and the implementation of Corporate Integrity Agreements.

Tools for implementing Fire Service EMS
Presented by Michael Ragone, Fitch & Associates Senior Associate
Sponsored by TriTech Software Systems

Complimentary, Live Presentation:
Tuesday, May 3, 2011
2 pm ET | 1 pm CT | Noon MT | 11 am PT

The momentum toward consolidation continues to pick up speed and has left many fire departments at a disadvantage. In the consolidation frenzy, many communities are consolidating communications centers to leverage both technology and personnel. While this seems like a natural progression, going with the flow can leave your agency at a severe disadvantage.

Learn how to ensure your agency is not left out of the discussions for these critical projects.  High-end technology is rapidly becoming a requirement for the fire service and your ability to remain effective is dependent upon early adoption and understanding.

The U.S. Fire Administration now estimates that EMS comprises 85% of the average fire departments response requests each year. Optimizing your understanding and compliance for these life threatening calls will require different tools and different thought processes. 

This session will help to frame the discussions to continue at Pinnacle 2011 by Mike Ragone and Craig Haigh on July 25 at 1pm.

Get the Grant While it's Hot - What You Don't Know About Getting the Grant

Technology That Helps Agencies/Services Optimize Their Resources and How to Access Grants to Pay for It.

Recorded on: March 1, 2011

Presenter: TriTech and the American Grant Writers Association, Presented by Dr. John Porter, President

Who should attend: Agency administration, grant writers, Public Safety and EMS, anyone seeking a grant