Customers with support contracts must log in to access Support Services. If you do not have a support contract, please contact your sales rep at 1-800-537-3927.
TriTech Emergency Medical Systems Support
If you encounter problems with your software, you want solutions immediately.
TriTech Emergency Medical Systems employs a full team of Support Technicians always ready to deal with a wide range of questions covering all aspects of your program. Customers with support contracts soon realize all the benefits that are included with this service.
Support Contract benefits include:
- Access to the TriTech web site Knowledge Library (includes FAQs - frequently asked questions) as well as the most recent documentation - (articles, processes, user guides, quick facts) and educational audio recordings
- TriTech Technical Support email exchange
- Calling to speak with a 'live' TriTech Emergency Services Support Technician
- Further access to TriTech on-site Program Developers, Quality Assurance Team and Program System Analysts for assistance
This commitment of resources to meet our customers’ technical support needs goes unmatched in the industry.