Sweet-CAD
Sweet-CAD is a comprehensive computer-aided dispatching (CAD) program designed to serve the demanding call-taking and dispatching needs of Emergency Medical Service (EMS) organizations.
Sweet-CAD was developed to simplify and provide ease-of-mind for call taking, tracking and dispatching. The following design and functionality elements of this EMS CAD software product provides communicators with fast, flexible call taking for emergencies and prescheduled transports, thus increasing productivity and reducing response times
Key Features
Hot key functionality
- Drop and drag dispatching
- User-defined colors for tracking unit status
- Respective maps for each incident card, simplifying incident and vehicle viewing
- Common patient database for scheduling recurring reservations
- System recommendations for dispatching
- Flashing alerts to notify dispatchers of response time issues
- Multiple vehicles assigned quickly and easily to an incident
Mapping
Sweet-CAD is a map-centric EMS CAD software application with:
- Automatic geo-coding of locations to ensure accurate address information and best possible unit recommendations
- Ability to view landmarks, such as facilities and bases
- Real-time tracking of vehicles
- GIS industry standard ESRI shape files for map layer flexibility
Integration
Sweet-CAD offers a dynamic group of interfaces and industry standard system architecture to advance your system’s efficiency. Existing interfaces and imports include:
- Web Reservations
- Alpha-Numeric Paging and MobiCAD
- ANI/ALI (Primary PSAP and Remote)
- AVL/GPS
- ProQA™

