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News release
4/9/2010
KCEAA Achieves Goal of Zero-Day Billing:
“Fusion ePCR is 46% faster than paper PCR to process for billing. I can prove that.”
CHARLESTON, WV – Kanawha County Emergency Ambulance Authority (KCEAA) set a goal of achieving zero-day billing once they had all of their planned systems in place by 2010. In only the third month of 2010, KCEAA has already shown success of achieving this goal.
What are those systems that KCEAA credits as contributing to the achievement of this goal? Fusion ePCR is one of them.
KCEAA runs an average of 300 calls per day, with 36 ambulances running at peak with a staff of 220. Under the old paper PCR system, the KCEAA staff was able to bill a call within four to seven days of the call. Now, with Fusion ePCR electronically transferring data into the Sweet-Billing system, data entry is reduced significantly, enabling a day’s calls to be billed out the very same day. “Fusion ePCR is 46% faster than paper PCR to process for billing. I can prove that,” said Larry Cole, Director of Finance for KCEAA.
After processing more than 16,000 calls through the Fusion ePCR system, Larry has seen reliable results; KCEAA has consistently been able to bill their 911 calls (those not requiring extra documentation that is reliant upon other organizations) in the same day. Last month alone, KCEAA processed over 8,000 claims – on a staff of only three billers.
When paper is lying around on a desk, as Larry explained, it’s like money lying on the desk. For KCEAA, that translates into $70,000 a day. At 300 calls a day, bringing down the days in AR means positive revenue results. “Right now, we are showing more cash in the account than ever,” said Larry. “While some of that may be attributed to an uptick in the economy, it is also certainly credited to faster processing of claims and more complete records, as well as clearing out some of our backlogged claims – in which Fusion ePCR has had a great impact.”
“EMS, like other healthcare industries, is on the edge of a potential extensive shift in Federal reimbursement methodology,” said Larry. “This methodology may in fact be based on quality and patient outcomes. Information technology will need to be accelerated in many organizations to ensure a stable fiscal outlook for the future. The only foreseeable way to initiate such change is to create systems to decrease error, both clinical and clerical, as well as to speed the cash flow cycle from call to receipt.”
To hear more first-hand discussion, listen to Larry in a panel discussion webinar held on May 20, 2010 – listen here.
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About TriTech:
TriTech Software Systems provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS agencies through its integrated suite of public safety applications. From small towns to major metropolitan areas, TriTech’s flexible and configurable solutions enable agencies to consolidate or share resources to streamline operations, minimize response times, and maximize operational efficiencies. The company is one of the largest public safety software companies in the world with more than 2,200 agencies across the United States, Canada, Australia, New Zealand, Singapore, United Kingdom and Ireland. For more information on TriTech, please visit www.tritech.com.
